Warranty Details


Frames

If any part of the eye glass frame breaks, we will repair or replace the defective frame at no additional charge.  This is effective one year from the date of original purchase.  


Lenses

Lenses that are broken will be replaced at no additional charge.  This replacement will be limited to (2) lenses.  This is effective for one year from the date of original purchase.  Scratched lenses because of abuse will not be replaced.  


Eligibility

All broken glasses must be returned to our Optical Lab to be eligible for warranty replacements

PO Box 1008

Platte City, MO 64079


Second Pair Purchases & Lost Glasses

A second pair of glasses can be purchased privately at a discount of 50%


Adjustment & Cleaning

We provide complimentary cleaning and adjustment for any glasses purchased through Outreach Eye Care


Labeling

All glasses purchased through Outreach Eye Care are labeled with the residents name on the ear piece


Customer Service

We provide a 100% satisfaction guarantee on all eye wear orders purchased through Outreach Eye Care