Frames
If any part of the eye glass frame breaks, we will repair or replace the defective frame at no additional charge one time.This is effective one year from the date of original purchase.
Lenses
Lenses that are broken will be replaced at no additional charge. This replacement will be limited to (2) lenses. This is effective for one year from the date of original purchase. Scratched lenses because of abuse will not be replaced.
Eligibility
All broken glasses must be returned to our Optical Lab to be eligible for warranty replacements - Please call office to make sure the glasses are still under warranty before sending them in.
PO Box 1008
Platte City, MO 64079
Adjustment & Cleaning
We provide complimentary cleaning and adjustment for any glasses purchased through Outreach Eye Care
Labeling
All glasses purchased through Outreach Eye Care are labeled with the residents name on the ear piece
Customer Service
We provide a 100% satisfaction guarantee on all eye wear orders purchased through Outreach Eye Care